Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide when you create an account, place an order, sign up for our newsletter, or contact us. This includes your name, email, phone number, shipping address, and payment details. We also automatically collect usage data such as your IP address, browser type, and pages visited.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations, shipping updates and customer support replies
- To improve our products, website and customer experience
- To send promotional emails (only if you've opted in)
- To prevent fraud and comply with legal obligations
3. Sharing of Information
We never sell your personal data. We share information only with: shipping partners (to deliver orders), payment processors (Razorpay), email service providers, and law enforcement when legally required.
4. Cookies & Tracking
We use cookies to keep you signed in, remember your cart, and analyse traffic. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. Payment information is handled exclusively by Razorpay and never stored on our servers.
6. Your Rights
You can access, update, or delete your personal data at any time by logging into your account or contacting us. You can also opt out of marketing emails using the unsubscribe link in any email.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the latest revision. Continued use of the site constitutes acceptance of the updated policy.
9. Contact
Questions about your privacy? Email us at our contact page and we'll respond within 48 hours.